POLICIES
IMPORTANT COVID-19 POLICY UPDATES AND PROCEDURES
Personal Protective Equipment must be worn in order to enter our facility. A mask must be worn at all times during your appointment. If PPE is forgotten, single use masks are available for purchase.
We are limiting the use of our space to our Artists and Clients ONLY – please refrain from bringing guests, animals, and children, as they will not be permitted within the facility.
New Client intake forms must be filled out PRIOR to your appointment. We will NOT be allowing you to fill out forms inside the salon as our waiting area is closed.
Do not come early to your appointment. The waiting area will be closed. Upon arrival to the salon, TEXT your artist to let them know you have arrived. Do not enter until you have received a response back letting you know to come in.
At the door your temperature will be taken. If your temperature is above 99 degrees, your appointment will be canceled/rescheduled.
Upon entering, you will be given hand sanitizer and directed to the bathroom where you will wash your hands thoroughly.
Bring ONLY your form of payment, cellphone, and keys with you. Purses/Handbags/Backpacks are asked to be left at home.
Upon entry, your artist will be wiping down your phone and keys with a medical grade disinfectant.
DO NOT bring in hand bags, coats, food, or beverages. Mask must be worn AT ALL TIMES so come hydrated and fed.
If you’ve traveled within 2 weeks prior to your appointment date we ask you reschedule and assume the proper self isolation measures recommended by the World Health Organization.
If you are experiencing symptoms within 48 hours of your appointment please inform us IMMEDIATELY – no penalty will be issued for last minute reschedules associated with COVID-19.
Healed results will vary with each individual client and using a pencil or powder may still be needed. Guidelines are provided to achieve optimal results, but there are NO GUARANTEES made due to different skin types reacting differently to the procedure and because we have no control over outside factors that contribute to the final product. Absolutely NO guarantee will be made and additional sessions may be required to obtain optimal results. Additional charges will apply.
PREVIOUS TATTOO WORK - PLEASE ADVISE: If you have had your eyebrows previously tattooed and are interested in a cover-up/re-work, you MUST email us a clear photo PRIOR to booking your appointment. We cannot guarantee results for cases such as these and we must approve that your eyebrows are workable. In some cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work. Previously tattooed areas and cover-ups will almost always require additional appointments for best results and will be charged accordingly.
Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. Please refer to our FAQ section to see if the services we offer may be beneficial to you.
A $200 non-refundable & non-transferable deposit is required to schedule your appointment at the time of booking. The deposit will be credited toward the total cost of your service.
A 48 hour cancellation notice is required to cancel or reschedule an appointment. If you fail to cancel or reschedule your appointment within the 48 hours, you will forfeit your deposit. A $100 rescheduling fee will be charged to your card on file. You will be required to pay a new deposit to book.
If a ‘touch up’ is rescheduled after the 12 weeks of the initial appointment, it will be considered an ‘annual refresh’ and will be charged the associated rate.
SAME DAY CANCELATIONS or no call no shows will be charged for the balance of the FULL SERVICE. A new deposit will be required to book. After two no shows, we will refuse service.
LATE POLICY: We reserve the right to CANCEL and give no refunds if the client is more than 15 minutes late to their appointment. Artists take multiple clients a day and need the full amount of time for each appointment and so that the artist may start the next appointment on time. Regardless of unforeseen circumstances that may arise, which could force you to cancel/reschedule your appointment, please understand that such changes affect not only your artist, but other clients as well.
Reminder: deposits are non-refundable. If you have arrived late, you may schedule a new appointment but will need to place another deposit. Please consider that South Florida traffic is always heavy. Please leave give yourself plenty of time to arrive to our salon.
IMPORTANT: By Florida Law, NO children under the age 18 are allowed in the salon. You will be asked to leave and lose your deposit if you bring a child or animal with you.
NO PETS OR SERVICE ANIMALS
The Florida Health Department does not allow animals of any kind into a tattoo establishment due to the fact that we are working with open skin prone to infection. This also includes SERVICE ANIMALS.
If you have a physical disability, please arrange to have a guest or family member that can help you during your time here.
( 64E-28.007 Operational Requirements for a Tattoo Establishment Paragraph (8) )
If you show up to your appointment and have previous cosmetic tattoo that wasn’t approved by your artist prior to booking, you will forfeit your deposit.
Our services are not available for pregnant or nursing women.
We have the right to refuse service to anyone.
Deposits are paid via Venmo/Credit Card. We prefer the remaining balance be paid in Cash or Venmo but we do accept all major credit cards. Your balance is due the day of your appointment.
If you need to reschedule or change your appointment, please call, text or email YOUR ARTIST DIRECTLY.
Pricing is subject to change at any time. Please note that our rates may increase or vary in the case of traveling, events or in special circumstances. Traveling does not guarantee you an additional appointment in your hometown. You will need to arrange to come to our home studio for any future appointments.
Additional appointments will be charged according to our current price list. Your second session, if needed, may be scheduled no sooner than 6 weeks following your first session, although later is better. We must give your skin ample time to fully heal and regenerate before tattooing it again. Refresher appointments are generally required every 1-2 years.
NO REFUNDS / NO GUARANTEES:
As with any cosmetic procedure, Sanctum Brows LLC does not issue refunds or give guarantees. As everyones skin is different, we cannot guarantee any result. All payments are non-refundable